Privacy Policy

Last updated: June 2025

1. Information We Collect

We collect information you provide directly (name, email, business details), information generated through your use of the Service (call logs, appointment data, analytics), and technical data (IP address, browser type, usage patterns).

2. How We Use Your Information

We use your information to provide and improve the Service, process transactions, send transactional emails and product updates, provide customer support, and comply with legal obligations.

3. Call Recording and AI Processing

Calls handled by our AI agent may be recorded for quality and training purposes. By using our Service, you are responsible for ensuring appropriate consent from callers in your jurisdiction.

4. Data Sharing

We do not sell your personal data. We share data with third-party service providers only as necessary to provide the Service, each bound by their own privacy policies.

5. Data Retention

We retain your data for as long as your account is active. Upon cancellation, we delete your data within 90 days, except where required by law.

6. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at hello@thelocalboost.ai. We will respond within 30 days.

7. Cookies

We use essential cookies for authentication and session management. We do not use advertising or tracking cookies.

8. Security

We use industry-standard security measures including encryption in transit (TLS) and at rest. However, no method of transmission over the internet is 100% secure.

9. Contact

Privacy questions? Email us at hello@thelocalboost.ai